Client Onboarding Manager


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2022-03-25 16:18:541970-01-01Identify HR
Job TypePermanent Full Time
LocationEdinburgh (Hybrid)
AreaCity of Edinburgh, ScotlandLothian, ScotlandMidlothian, ScotlandEdinburgh, ScotlandCity of EdinburghScotlandEdinburgh (Hybrid)
SectorIT and Software
Salaryto £30k plus benefits
Start Date
AdvertiserIdentify HR
Job RefIHR176
Description
Our client is a tech scaleup that is set for further considerable growth.  Everything they are involved in is geared towards succeeding at speed and doing so effectively.  Our client’s revenue has grown astronomically over the last 12 months, and they work alongside some of the biggest names in the world!  Their platform turns billions of data points for millions of products into actionable insights. 

They are looking for a Client Onboarding Manager to join the team and help the business grow even further!

As a Client Onboarding Manager, your key responsibilities will include:

  • Working in an Agile environment you will be responsible for setting priorities for onboarding customers as part of Sprint Planning.
  • Resource management to ensure timely deliver to clients
  • E2E client management; UAT to release
  • People management, coaching and mentoring others

To be considered for this role, you will have the following skills/experience:

  • Client delivery experience within an Agile environment as you will be responsible for Sprint planning.
  • Impressive communication skills as you will be an escalation point for clients and will coach and mentor other team members.
  • Experience in UAT

In return our client will offer:

  • Salary up to £30k plus bonus
  • Considerable benefits including pension, life & family-friendly arrangements, private medical insurance, life insurance and Employee Assistance Programme (EAP)
  • Opportunity to influence and drive fast-paced company

If this role sounds of interest, please apply and we will be in touch to arrange a confidential, no-obligation chat to provide full details about our client, the role and the opportunity. You will find us professional, friendly and knowledgeable. 
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